With the launch of our new platform, we recognized the need to create a knowledge base. It's a valuable and dynamic tool where our customers and partners can easily find information. Strategically, the knowledge base is a crucial element in enhancing the user experience and ensuring that our customers have the information they need to effectively utilize the platform.
🔎We've invested significant time in gaining insights and conducting research on various knowledge bases. We've carefully selected relevant categories, always keeping the user in mind in shaping how we wanted the knowledge base to be. Intuitive and simplicity have been key terms throughout the process.
Three Categories - More to Come
We have devised a comprehensive plan for what we want the knowledge base to contain, and initially, we have started with the basics:
✅ Getting Started
Here you will become familiar with the essentials required to begin using Fynd CORE, such as technical specifications and network requirements. You will also learn how to install Fynd CORE, what types of headsets you can use, how to log in, and how to navigate the platform, whether you're on desktop or in VR.
✅ Using Fynd CORE
Upon entering Fynd CORE, you will gain access to the main menu. This serves as the central hub to access various parts of the platform, including settings, features, and tools. The main menu is your starting point for exploring and utilizing everything the platform offers.
✅ Release Notes
Here you will find documentation on what is included in new versions of the platform. This will encompass new functionality, improvements, bug fixes, and known issues.
FAQ, Partner Portal , and Fynd CORE Dictionary
⭐The knowledge base we have launched is just the beginning of a larger base that will contain much more content. Initially, it will include user manuals, FAQs, and most importantly, our Fynd CORE dictionary, which we hope will provide more insight into the general terminology you encounter in our virtual worlds. In the future, partners will find a portal that requires login, where they will discover marketing materials, advanced guides, and information.
